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Instant IT Help & Computer Support

07812 587233

Home User Support

If you have a computer in the home, then we can provide you a comprehensive support package for you

Home Office User Support

If you run your office from home, we can provide you a complete service for your needs

Business User Support

If you're in business we can provide you and your staff a complete service for looking after your everyday needs and future requirements.

Instant IT Help & Remote Computer Support - any language, since if you run a standard computer system, most of the controls are in the same place. 

"I need help with my computer" or "My computer doesn't work" or "I think my machine, has a virus" and "You've saved me in 3 and a half seconds, what would have taken me hours!", are common phrases that we hear.

Would you like a better experience when using a computer, give Jon a call and you will find a different world.

If you have a problem with your computer right now, then click on the button above. We can provide an on-site service if required. We can provide help on Microsoft, Linux and Apple Mac platforms, even Pocket PC. VMware system specialist. Small Business Specialist.

We can even phone you back FREE to any land-line, if your in a contract with us.

New! Home User Support package idea for the home user or student, preventative maintenance for your machine and Home Entertainment Support if you have that new TV system and are having wiring problems or indeed if it is based on a computer.

Since we specialize in Remote IT and Computer Support, we also provide Application and Desktop support @ £15.00 per 15 minutes.

Require your equipment to be repaired.

If however you would like to look at Computer Maintenance Out sourcing your computer support via our Helpdesk, for contract information or if you have a system that requires to be built or developed. Small Business Specialist.

If you are in the Blandford, Boscombe, Bournemouth, Broadstone, Canford Cliffs, Charminster, Christchurch, Creekmoor, Dorchester, Hamworthy, Kinson, Lansdowne, Oakdale, Parkstone, Poole, Southbourne, Springbourne, Tuckton, Upton, Wallisdown, Wareham, Weymouth, Wimborne, Winton areas of Dorset, you are not going to have a call-out fee.

If your in Education, College, University or a student, get 20% off.

Problem with a device driver? » Need to check your machine for Viruses or Malware? » Need to find that lost file? » Need to make the machine work, again? »  Got your new piece of hardware, but it doesn't work! » Wireless stopped working? » Need help to set-up your Internet Broadband? » Having problems with your network? » Having problems with your servers? » Want to make the best use from Office productivity tools » Just want to talk to someone, about the problem? » Who can I call to support my computer? PC support for all PC's and their users.

As your computer engineer, we can provide you the following service rates:-

Computer Support - Business Rates
Fixed rate £80 per hour on-site  Free call-out in BH area, otherwise call-out fee from £30 per hour of travel
Half-day £250
Full-day £600
Remote support £60 per hour, charged at 15 minute intervals (This may include solving your problem purely by phone).

Contracts based on £35 per workstation, £70 per server per month, free full support and one hour per month per machine of project development time. We also provide secondary backup, so we ensure there is more than one backup of your system. This is up to 10 PC's.
£25 for the next 10 PC's per month
£20 for the next 10 PC's per month
£15 for the next 10 PC's per month
£10 for the next 10 PC's per month
£ 5  for the next 10 PC's per month
£ 1  for 60+ PC's per month

Home Office Worker Package

From £25 per month for first machine, we will help you, if your a Small Business working from home or a tele-worker. Second and subsequent machines £20 per month. Or £60 per hour without a contract.

Home Users Package
£40 per hour
Home User Support Package £15 per month, for first machine, £10 for each machine there after.

NB. Please note cheque payments incur a £5 fee.

I do not provide any form of credit, I am not a bank, invoices have to be paid on demand.
If you contact, 1st Line Support, please be aware that if you are not on contract with us, you will be charged.

We are a Small Business Specialist. Both at the managerial level and that of computer technician.

We use NTRGlobal's NTRSupport software for your security.

If your having problems with your broadband service, maybe it's not running as fast as you think it should? Then try Speed Checker.org

Who else can make your machine run visibly faster? Special offer, process can take a couple of hours. This is done remotely where possible.

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