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Jonathan Tucker

aka The Computer Man

Looking for Instant Computer Support or for Web Development or Sales

Jonathan Tucker aka The Computer Man, has been in the computer industry over the last 30 years. Having seen many changes to equipment, the biggest change is with the acceptance of people and how they use technology.

Having started with Mainframes moving quickly to help integrate PC LAN technologies to this technology, showing how it could be achieved, quickly and easily.
Even saving the day, when we could not boot our mainframe, simply re-wrote the startup sequence.

Having worked worldwide, on-site and remotely providing the best quality support and guidance, to both local and site based staff.
On the first day, clearing a three month backlog of calls.

Determining solutions, before others could even understand the problem, always ahead of the game.
Price Water House with a Lotus Notes problem and Barclays had my 1 minute quick fix, to some of their worst problems.

When asked how do I determine customer satisfaction, the answer is simple, 'How stressed were they when they came to me? And how big their simile is when I am finished'.

The expert that experts go to, when they have no where else to go.

Jonathan likes to help others, in need of his skills and experience. This is the main reason he created his company 1st Line Support, where he is now a Technologist. Although based in Bournemouth, 1st Line Support, is available worldwide, so long as there is an internet connection or simply just a phone. Technology is now everywhere within our lives, computers and technology, are in your life too, this is where Jonathan comes in, he is often asked, 'What do you do?', the plain and simple answer, for each individual he cannot explain, until you use him, then as you ask more questions and learn more, you'll suddenly realise, how useful he is, but how did you cope before knowing him, a bit like a mobile phone.

Recently, Jonathan has undertaken developing a new web based system to go up against WordPress and Joomla, on PHP and MySQL. Besopke Is a powerful yet extremely small and therefore efficient web development and SEO application.

CV